- 30 days after delivery to change your mind: product not fitted, unused, in its original packaging with all accessories.
- Up to 14 days: refund to your payment method or store credit, your choice. Days 15 to 30: store credit valid on the whole site.
- Returns are requested through the online form, with photos of the product and packaging; you then receive the label and instructions.
- Flat return fee per parcel: €19 in France, €24 in Europe and the UK. Fridges over 60 L, windows over 120 cm, skylights over 70 cm and lithium batteries: returned by your own means, with tracking.
- Damaged parcel or faulty product: note reservations on delivery and contact us within 48 h with photos and your order number.
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Why this product
Details and specifications
Description
In collaboration with Tigerexped, AUTOTERM has designed the 12-litre CombiBOIL water heater to heat your domestic water. It integrates with all AUTOTERM air and coolant heating systems and can be installed easily, even if your heating system is already in place. With 12 litres, 4 people can enjoy pleasant hot showers one after the other.
How it works
Whether you are setting off on a road trip or sailing on the high seas, the AUTOTERM water heater guarantees a constant supply of hot water. It is equipped with:
- a built-in coolant heat exchanger;
- a rotating metal casing for versatile installation.
Compatible with the Autoterm AIR series: the water is heated by the hot air passing through the water heater.
Compatible with the Autoterm FLOW series: the water is heated by the coolant circulating through the water heater.
Works independently: this water heater can also operate on its own, powered by electricity.
This water heater is available in 7-litre, 9-litre and 12-litre versions to suit different needs.
Technical specifications
| Voltage / power | 12 V 300 W, 24 V 600 W, 120 V 500 W, 230 V 500 W |
| Maximum pressure | 3 bar |
| Time to heat water from 20 °C to 60 °C | approx. 60 minutes |
| Compatible control panel | Comfort Boiler Control |
| Air connection diameter | 90 mm |
| Materials | 316L stainless steel |
| Water heater dimensions | 579 x 270 x 272 mm |
| Water heater weight | 14.53 kg |
| Package dimensions | 65 x 36.50 x 36.50 cm |
| Warranty | 2 years against manufacturing defects |
Comfort Boiler Control
Main features of the AUTOTERM Comfort Boiler Control:
- real-time water temperature display;
- target water temperature adjustable from 50 to 80 °C;
- water heating hysteresis adjustable from 5 to 25 °C relative to the target temperature.
Safety features:
- heating stops when the water temperature reaches 85 °C;
- frost protection: when the water temperature drops to 2 °C, the heater automatically heats the water to +15 °C and the air to +7 °C, protecting the water heater from freezing.
Note: the Comfort Control and Comfort Boiler Control panels differ in hardware and software. The standard Comfort Control cannot be upgraded to the water heater monitoring functions.
Recommendations
For smooth operation, we recommend the following equipment:
Water pump: ensures water circulation. If you already have a pressurised water pump in your vehicle, you do not need to replace it to use it with the water heater.
Pressure relief valve: eliminates the risk of overpressure in the domestic water system, which could cause leaks.
Thermostatic mixing valve: mixes hot and cold water to ensure an optimal temperature and increase the volume of available hot water.
Important information
- Please note: this water heater can be supplied by a pump delivering up to 2.8 bar.
- 12/24 V (direct current): due to space constraints, no thermostat or safety cut-out function is integrated into the heating element! Shut-off at the desired target temperature or in the event of overheating MUST be implemented externally (for example with an external thermostat module).
Delivery & returns
France: free delivery on orders over €399, dispatched within 1 to 2 working days (orders placed before 4pm are processed the same day).
Europe, Switzerland, United Kingdom: free delivery on orders over €399 in Europe, CHF 399 in Switzerland and £399 in the UK (excluding bulky parcels); customs charges are payable by the customer in Switzerland and the United Kingdom.
Returns: 30 days, item must be uninstalled and in its original packaging. Windows over 120 cm long must be returned at your own expense using a tracked service. Please contact us first at clients@vanlife-store.com.
Technical support & after-sales service
Our France-based technical support team can help in 6 languages (FR / EN / DE / ES / NL / IT), Monday to Friday, 10am to 5pm, by email (clients@vanlife-store.com), phone (+33 1 89 48 06 01) or chat.