Yes. We deliver to France, the whole European Union, Switzerland, Norway and the United Kingdom from our warehouses in Goussainville and La Courneuve, near Paris.

Free delivery from €399 in France and most EU countries, from CHF 399 in Switzerland and from £399 in the UK (islands excluded; bulky parcels outside France: rate confirmed at checkout). For the Nordic countries and Eastern Europe, shipping costs are shown at checkout. Outside the EU, customs duties are payable by the customer.

Orders placed before 4 pm on a working day ship the same day, otherwise the next working day. Then allow 3 to 5 working days in transit depending on the country; the estimated delivery date is shown on every product page.

You receive an email with the tracking number as soon as the parcel leaves. Made-to-order products show their lead time directly on the product page.

GLS and FedEx, depending on parcel weight and destination. Windows, skylights and fridges travel in reinforced packaging.

Warehouse pick-up is possible in Goussainville or La Courneuve: contact us after ordering to arrange a time.

Yes, within 30 days of delivery, as long as the product is not fitted, unused and in its original packaging with all accessories.

Up to 14 days: refund to your payment method or store credit, your choice; days 15 to 30: store credit. Requests go through our online return form, with photos of the product and packaging. Flat return fee: €19 per parcel in France, €24 in Europe and the UK. Full details are in our return policy.

Yes. Our windows and skylights are ECE R43 approved and our fridges ECE R10: they can be fitted without manufacturer approval and are accepted for the MOT and conversion approval, in France, across Europe, in the UK and in Switzerland.

Not sure about compatibility with your vehicle? Send us a photo and a technician answers within 24 working hours.

Write to us via the contact page, WhatsApp or the chat: our France-based technical team answers Monday to Friday, 10am to 5pm.