Frequently Asked Questions

Where are your products shipped from?

Our stock is based in France (in Goussainville and La Courneuve) and shipped from France throughout Europe, Switzerland, and the United Kingdom.

For customers who wish to do so, we also offer order collection from our warehouses.

For any collection request, please contact us directly with the list of products you need.

What kind of technical support do you offer?

Our expert teams are dedicated to supporting you with your projects. We offer free technical assistance to help you choose the component best suited to your needs and installation.

Don't hesitate to contact us; we'll be happy to answer your questions.

I can't find the brand of some accessories for Motorhomes and Campervans.

That's normal. Some of our products are direct manufacturer white-label items and are identical in performance and composition to equivalent products with a distributor brand.

How do I return my product?

Changed your mind? No problem!

You can initiate a return request directly from your order page, or contact our customer service and a return label will be issued to you. Simply drop off the item at the return point that will be provided to you.

Do you provide custom quotes?

Yes, absolutely. In addition to the conversion kits, we can offer you personalized quotes for all your motorhome conversion accessories. Contact our teams quickly to get your quote.

Are your products compatible with all van models?

Yes, most of our accessories are designed to fit a wide range of vans and Motorhomes. If in doubt, contact our experts for advice on compatibility.

How long does the shipping take?

Standard delivery usually takes between 6 and 10 days. Priority delivery is available within 5 to 8 business days for $4.

Do you provide installation guides or tutorials?

Yes! Most of our kits come with detailed instructions. We also offer online guides and video tutorials to help you install them easily.

Live Chat

Contact customer service: Live chat (Monday to Saturday from 10 AM to 5 PM)

Email

Send an email (response within 24 hours)

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